Support

Need Help?

Email so.apps.meta@gmail.com and include your device model, iOS version, app version, what you were trying to do, and what happened instead.

Do not send private photos unless specifically requested for troubleshooting.

Common Questions

Does Metadata Cleaner change my original photos?

No. Metadata Cleaner creates cleaned copies. Your original selected photos are not modified.

Are my photos uploaded?

No. Metadata Cleaner processes photos locally on your device.

What does the free version include?

The free version includes the core metadata cleaner for everyday photo privacy.

What does Pro unlock?

Pro is a one-time upgrade that unlocks larger local batches, advanced metadata controls, reports, export presets, ZIP export, Files support, Shortcuts support, and other power-user tools.

I bought Pro but it is not unlocked. What should I do?

Open the Pro screen and tap Restore Purchase. Make sure you are signed in with the Apple ID used for the purchase.

Why does a cleaned photo still show basic file information?

Some basic file information, such as image dimensions or file size, is part of the image file itself. Metadata Cleaner focuses on removing hidden metadata that can reveal private context.